Our #1 focus is providing excellent customer service. We recognize and emplathize with you. My priority is to making sure your dignity is preserved and that you're able to find the products you need discretely and in a professional fashion. We strive here at theincontinencestore.com to make sure we provide you with the information you need and the highest quality products. You spend your hard earned money and we want youto be satisfied time and time again with our services. You can reach out to me directly at 314-740-7481 with all of your questions and I can help you place an order too! I am always here to bring you the highest quality service in a discrete way while being there for you every step of the way.